Bonjo Digital is deeply committed to the safety, health, and financial security of its driver-partners, dispatchers, and riders. Through our Partner Protection Insurance program, offered in collaboration with a leading insurance provider, Bonjo offers comprehensive insurance coverage at no cost to eligible driver-partners and riders. This program is designed to provide critical support during accidents or life-changing incidents that may occur while using the Bonjo platform.

Key Coverage Areas

Medical Coverage

• Accident-related Treatment: Reimbursement for necessary medical expenses incurred due to an On-Trip accident, up to ₦500,000.
• Ambulance Services: Up to ₦25,000 is covered for ambulance transport resulting from an On-Trip accident.

Death and Funeral Benefits

• Lump Sum Payment: In the event of a fatal accident during a trip, the deceased’s dependents receive ₦2,500,000.
• Burial Assistance: An additional ₦200,000 is provided to cover funeral and burial expenses.

Permanent Disability Compensation

• If a driver-partner or rider sustains permanent disabilities from an On-Trip accident, they are entitled to a lump sum of up to ₦2,500,000, depending on the severity and extent of the disability.

Daily Hospitalisation Payment

• If a driver or dispatcher is hospitalised for more than 24 hours and unable to work due to an On-Trip incident, they receive a daily payment of ₦2,000, up to a maximum of 30 days, upon medical certification.

Personal Effects Coverage

• Passengers are eligible for compensation up to ₦100,000 per person (with a trip maximum of ₦200,000) for loss or damage to personal items sustained during an On-Trip incident.

Monthly Healthcare Scheme

• Bonjo driver and dispatcher partners have access to basic healthcare services at designated medical facilities, with treatment capped at ₦10,000 per month. This ensures access to routine health services and preventive care.

Scope of Coverage

• On-Trip Activation: Insurance protection is automatically active from the time a trip is started on the Bonjo App until the trip ends. No manual activation or enrollment is required.
• Who is Covered: The policy covers driver/dispatcher partners and riders/customers during all Bonjo trips.

Claim and Access Process

• Filing a Claim: In case of an incident, claims can be submitted via the Bonjo App, using the form below or by contacting our insurance provider’s 24/7 support hotline.
• Accessing Healthcare: Partners must present valid Bonjo identification at any approved healthcare facility to access monthly medical benefits.

Why This Matters

Bonjo’s Partner Protection Insurance program reflects the company’s unwavering commitment to protecting its community. By proactively addressing health risks, financial burdens, and the unpredictable nature of life on the road, Bonjo ensures a secure, trustworthy, and stress-free experience for all its users.

Your safety, our priority. Bonjo!